Supplier Relationship Officer

Role: GAC Marine Supplier Relationship Officer

Location: Abu Dhabi, United Arab Emirates

We want you in our team!

Have you got what it takes to be our new Supplier Relationship Officer at GAC Marine?

What would your day look like at GAC?

If appointed, you will be responsible for:

• Execution of end-to-end Procure-to-Pay (P2P) operations, with a strong focus on timely invoice processing, supplier account reconciliation, supplier master data integrity, and proactive PO expediting to support uninterrupted business operations. This role also involves coordination between Finance, Operations and external suppliers while maintaining control, transparency and efficiency across the Procure-to-Pay (P2P) cycle.

• Procure-to-Pay (P2P) Operations & Invoice Management – Managing end-to-end PO-based invoice processing, ensuring accuracy, completeness and timely posting in ERP (MariApps SmartPAL). Managing the invoice mailbox, including triaging, validation and assignment of invoices. Performing 3-way matching (PO, GR, Invoice) and resolving discrepancies with suppliers and internal stakeholders. Close coordination with Finance to ensure timely payment and compliance with payment cycles. Monitoring and resolution of blocked/parked invoices to drive closure within defined service level agreements.

• Supplier Account Reconciliation – Performing regular Statement of Account (SOA) reconciliations with suppliers. Identifying and resolving discrepancies related to missing invoices, payment mismatches and unapplied credits. Liaison with Finance and suppliers to ensure clean supplier balances. Maintaining reconciliation logs and ensuring timely closure of open items.

• Supplier Master Data & Supplier Onboarding – Managing supplier master data lifecycle including creation, updates and periodic reviews. Coordinating supplier registration in SmartPAL and ensuring completeness of mandatory documentation. Driving supplier onboarding through eConnect platform, ensuring system integration readiness. Ensuring compliance with internal controls, documentation standards and audit requirements. Supporting data cleansing and standardization initiatives across supplier master data.

• Supplier Vetting & Compliance (SVS Portal) – Coordinating and monitoring supplier vetting through the SVS portal, ensuring suppliers meet compliance legal, financial ad regulatory requirements. Tracking approval status and following up on pending vetting activities. Maintenance of supplier compliance records and escalation of any non-compliance risks.

• Purchase Order Expediting & Operational Follow-up – Tracking and expediting open Purchase Orders to ensure timely delivery and closure. Proactive follow-ups with suppliers on delivery schedules & invoice submission delays. Coordination with operations and warehouses to ensure timely GR completion. Identifying risks in delivery timelines and proactively escalating delays. Maintenance of expediting trackers to provide order status visibility.

• Cross-Functional Coordination & Continuous Improvement - Working closely with Finance, Operations, Technical and Procurement teams to resolve transactional issues. Supporting continuous improvement initiatives in P2P, invoice processing and supplier management workflows. Contributing to automation and digital initiatives (e.g., SmartPAL optimization, mailbox automation). Ensuring adherence to internal policies, compliance standards and HSSE requirements.

What qualifications should our Supplier Relationship Officer have?

1.       Bachelor’s degree in Commerce, Supply Chain Management, Logistics, Business Administration or a related field.

2.       Certification in Procurement or Supply Chain Management is preferred (APICS CPIM (Certified in Planning and Inventory Management) / CSCP (Certified Supply Chain Professional) / Lean Six Sigma (Yellow/Green Belt or above).

3.       Industry preference: Marine, Oil & Gas, Shipbuilding, or related sectors.

4.       Experience working in the Middle East with regional suppliers and customer bases.

5.       Strong understanding of local regulatory, customs and operational requirements.

6.       Proficient in ERP systems and Microsoft Office applications.

What’s in it for you?

This is your chance to become part of the global GAC team which has been providing professional shipping, logistics and marine services since 1956. With more than 7,500 colleagues in 300 strategically located offices in more than 50 countries around the world, we focus on quality, safety and sustainability with a human touch. Emphasising a long-term approach, innovation and ethics, our flexible and integrated portfolios are designed to work within and support our customers’ operations.

Disclaimer:

Please note that as well as working to recruit staff members via GAC channels, GAC does use third-party recruiters to recruit for specific positions within the Group. Please do however, be aware of unaffiliated recruiters purporting to represent GAC that ask for payment in return for facilitating interviews. A genuine third-party recruiter working with GAC will never ask for payment to facilitate an interview. If you would like to make an application to join GAC, please always ensure to apply through our official channels on https://career.gac.com/ or our LinkedIn listing.