Ship Spares Coordinator

Join GAC North America - Logistics as a Ship Spares Operations Coordinator in Houston!

Are you ready to dive into the exciting world of logistics and play a crucial role in keeping our operations running smoothly? GAC North America is on the lookout for a dynamic and detail-oriented Ship Spares Operations Coordinator to join our team.

What You’ll Do:

As our Ship Spares Operations Coordinator, you’ll be at the heart of our daily operations, ensuring everything runs like a well-oiled machine. Here’s a glimpse of what you’ll tackle:

Shipment Coordination & Customer Communication

• Communicate proactively with agents, customers, and vendors to deliver freight solutions that meet required deadlines.

• Acknowledge all assigned emails promptly to assure clients of ownership and accountability from initiation through completion.

• Review and confirm delivery site approvals, consignee details, delivery deadlines, customs requirements, and related shipment information.

• Upon customer confirmation, arrange, prepare, and submit all required forms, payments, and documentation to local and federal authorities (e.g., Customs and Border Protection, Port Authorities).

• Coordinate closely with port agents to ensure all delivery timelines are met.

• Arrange and manage spare parts pick-up and delivery to and from vessels, while maintaining cost efficiency for the client.

• Serve as the primary liaison between agents, ship owners, cargo interests, and facility management to ensure smooth execution.

• Resolve issues through prompt follow-up, responding quickly to customer inquiries or concerns and communicating any delivery delays in a timely manner.

Records Management

• Maintain accurate and organized job files, ensuring proper filing and safekeeping of all documentation, including AWB/BL/DO, quote approvals, invoices, and correspondence.

• Update and maintain an accurate shared team shipment log.

Export Shipment Support

• Provide export shipment assistance as requested.

• Prepare and issue export AWB/BL for shipments via FedEx, DHL, or GAC Operations departments.

• Produce all required export documentation in compliance with regulations, including COO, Schedule B, ECCN, and related filings.

• Coordinate continuously with export departments and agents to ensure seamless execution.

Invoicing, Job Closing & Billing

• Allocate received payments and invoices in GACFreight for vendor approval.

• Review and approve vendor invoices in a timely manner.

• Ensure all jobs are closed and billed in accordance with KPIs, with customer invoices issued within 14 days of vessel departure for all services rendered.

Quoting & Cost Estimates

• Prepare cost estimates for spare parts clearance and delivery based on applicable tariffs.

• Provide accurate domestic and international shipment quotes to support proper funding for vessel port calls.

What We Offer:

Vibrant Team Culture: Join a passionate team where your contributions are valued and your growth is supported.

Hands-On Experience: Gain invaluable experience in a fast-paced logistics environment that will enhance your career prospects.

If you’re ready to take on this exciting challenge and make a difference at GAC North America, apply today! Your next adventure in logistics awaits!

Job Requirements:

• High school diploma or equivalent.

• Minimum three (3) years within freight forwarding, logistics or supply chain industry. Experience with export documentation preparation as per destination country requirements and regulations.

• Strong problem-solving skills and the ability to think and respond quickly to customer service issues.

• Excellent verbal and written communication skills.

• Working knowledge in Microsoft Office (including PowerPoint), internet, web-based and job specific software applications.

• Eligible to work in the United Sates.