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Senior Marine Rep / Operations Manager

Richards Bay, Kwazulu-Natal, South Africa

Job description

About the GAC Group

Since our beginnings in 1956, the GAC Group has been in business to help our customers’ businesses by providing the best in shipping, logistics and marine services around the world. And we have the reach, resources, expertise and experience to deliver on that promise.

Our people work hard to deliver excellence in everything we do. We are always on the look-out for professionals with qualities that match the GAC corporate philosophy. If you fit the bill, we’ll welcome you to a work environment that values experience, innovation, dedication and mutual respect, guided by the GAC Spirit which emphasises loyalty and responsibility between management and staff and two-way responsibility. The GAC Group is an equal opportunity employer.

About GAC Shipping (SA) (Pty) Ltd

GAC is an established ship agency provider which has been trading in South Africa since 1998. GAC South Africa is part of the global GAC Group.

GAC Shipping SA is looking for candidates for the role of Senior Marine Rep / Operations Manager to be based in Richards Bay. Could it be you?


Job Description

  • Perform the duties of an Operations Manager and Marine Representative.
  • Oversee the complete operation and ensure the smooth running of the office with all deadlines and targets met.
  • Assist with the sales and business development of the office to ensure steady growth. This will require international travel to visit clients, as and when required.
  • Keep abreast of current industry trends, including changes in the Port of Durban.
  • Maintain contact with industry role-players and identify possible business opportunities for Management follow-up.
  • Assist with checking final Disbursement Accounts and ensure processed targets are achieved.
  • Manage and monitor the debtors list on an ongoing basis and pursue outstanding amounts for prompt settlement.
  • Assist with the preparation of enquiry replies, proforma disbursements and ensure correct tariffs are used.
  • Attend vessels on board where required and represent GAC to the best of your ability.
  • Regular and prompt daily communication daily to clients, vessels, local authorities and service providers.
  • Ensure that all relevant Group IT applications are fully utilised.
  • Assist fellow Operations staff wherever required.
  • Maintain the highest standard of service, including timely completion of all required documentation and responsibilities as per job description.

Job requirements

  • International marketing trips to see coal clients.
  • Relevant experience with an in-depth knowledge of port and ship operations.
  • Knowledge of handling cargo claims and strong expertise in handling coal vessels.
  • Leadership and managerial skills.
  • Customer service aptitude.
  • Above average communication skills (written and verbal).
  • Good inter-personal skills.
  • Organisational ability to multi-task and prioritise.
  • Good understanding of budget, profits & losses.
  • Management reporting and decision-making skills.
  • Ability to work under pressure.


As a GAC colleague you will

  • Become part of the GAC global community. We are proud of our company culture which values all employees, and recognises that there is more to them than their job title.
  • Join a multinational organisation in a dynamic working environment.
  • Face challenges to help both you and our organisation grow.
  • Join us on our journey to a more sustainable future.


If you think you have what it takes to become part of the GAC Shipping SA team, we look forward to receiving your application.

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