Senior Business Support Executive (Indoor Sales)

Role: Senior Business Support Executive (Indoor Sales)

Location: Kelana Jaya, Petaling Jaya HQ, Malaysia

Join GAC and Drive Logistics & Business Support

Are you an organized, detail-oriented and proactive professional ready to take the next step in your career? Do you thrive in a fast-paced environment where accuracy, collaboration and initiative are valued? If you’re passionate about supporting logistics operations, sales coordination, and business development, GAC Cargo Systems (Malaysia) Sdn Bhd wants to hear from you.

The Job

Providing efficient administrative and sales support to the management and logistics sales teams. If appointed, you will support quotation management, procurement, vendor coordination, telesales and sales lead development, ensuring smooth operations and timely execution of business activities.

Key responsibilities:

• Prepare and submit accurate and timely quotations, monitoring strike rates and ensuring adherence to response timelines.

• Coordinate procurement and vendor management to ensure quality, cost-effectiveness and compliance with company policies.

• Support outdoor sales teams and branch offices with documentation, quotes and client information.

• Liaise with global offices and agents to monitor sales leads, shipment progress and trade lane development.

• Conduct telesales and follow-up activities to promote GAC services and generate business opportunities.

• Perform ad-hoc tasks and reporting, including weekly, monthly and annual sales analysis, as required.

• Maintain close communication with internal and external stakeholders to ensure operational efficiency.

What we’re looking for:

Qualifications & Experience

• Diploma / Advanced Diploma / Higher Diploma / Degree in Logistics, Supply Chain, Business or related discipline.

• At least 3 years’ experience in freight forwarding or logistics; 5+ years in a similar role is preferable.

• Experience in quotation management, procurement, sales support and vendor coordination.

• Customer service experience in a logistics company with strong quotations skills will be considered a plus.

• Excellent communication skills in English, Bahasa Malaysia, and Mandarin.

Skills & Attributes

• Strong organizational, analytical and reporting skills.

• Proficient in Microsoft Office (Excel, Outlook, PowerPoint).

• Positive attitude and proactive mindset.

• Willingness to take on new challenges.

• Strong attention to detail.

• Ability to work under pressure.

• Proactive problem-solving skills.

• Pleasant personality with excellent customer service skills and ability to work independently or as part of a team.

Why join GAC?

• As a GAC employee, you will:

• Become part of the GAC global community, where people are valued for who they are.

• Work within a multinational organization in a dynamic working environment.

• Face challenges that support your personal growth and the company’s operational success.

• Join us on our journey towards a more sustainable future.

• Benefit from structured training and development programmes.

• Enjoy competitive salary and benefits.

If you think you have what it takes to become part of our team, we look forward to receiving your application.

Please note that as well as working to recruit staff members via GAC channels, GAC does use third-party recruiters to recruit for specific positions within the Group. Please do however, be aware of unaffiliated recruiters purporting to represent GAC that ask for payment in return for facilitating interviews. A genuine third-party recruiter working with GAC will never ask for payment to facilitate an interview. If you would like to make an application to join GAC, please always ensure to apply through our official channels on https://career.gac.com/ or our LinkedIn listing