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Pricing Supervisor

United Arab Emirates, Abu Dhabi, Abu Dhabi

Job description

GAC Abu Dhabi is seeking candidates for the position of Pricing Supervisor at their Guardian Towers Office in Abu Dhabi. The key responsibility is to develop and implement pricing strategies that enhance profitability.


  • Negotiate and choose the appropriate airlines, shipping lines, local vendors and global agents that fits the service our clients are asking from GAC and provide our customers with the best solution & competitive rates
  • Ensure proper follow-up on time for all our quotes to proactively find out if there is a way to win the business by offering better rates or obtaining target rates from clients
  • Maintain accurate record of data quotation by updating the details on company system software
  • Oversee, lead and collaborate with the customer service team in pricing negotiations to enhance profitability, and accuracy in all pricing-related matters.
  • Manage, supervise, and ensure that the customer service team exceeds set KPIs and targets.
  • Prepare weekly and monthly reports as and when required by the Management and Sales team
  • Assist with budget preparation for the Logistics Sales department
  • Effectively price RFQs, tenders and should be able to work under time constraints
  • Price projects, events, breakbulk inquiries individually without direct supervision
  • Maintain strong reporting structure for various internal and external reports

Job requirements

Key Competencies:

  • Operational skills – in the step-by-step processes of the operation and knowledge of the fundamentals of the business.
  • Customer Service - understanding of customer needs, maintenance of good relationships, ability to support and solve customer issues and handle complaints.
  • Positive attitude - towards work and the environment in general, to deliver the service requested of the company.
  • Communication skills – to interact effectively, within and outside GAC, using the English language.
  • Accountability & dependability - take personal responsibility for the quality and timeliness of work and achieving results with minimal oversight.
  • Teamwork & collaboration –work cooperatively with colleagues to complete tasks and involve others through liaising and building trust.
  • Customer focus - work with internal and external customers to identify their expectations and shared business objectives.
  • Self-management – complete high volumes of work, keeping a rapid pace without sacrificing accuracy.
  • Stress tolerance - maintain composure in highly stressful or adverse situations.
  • Negotiating and Influencing: Present one position on issues to gain support and acceptance from others, explores possible outcomes and solutions that leads to a win-win situation, gains support of stakeholders, colleagues, suppliers and customers to execute a desired course of action that is consistent with company goals.

Minimum Qualifications and Other Requirements:

  • Graduate of management-related courses
  • Proficient knowledge of computers especially in MS Office - Excel & Outlook
  • Good English communication skills – both written and spoken
  • Minimum 5 years’ extensive experience in same role
  • Good work ethic to comply with company policies and procedures
  • Cultural awareness to work with people from diverse cultures and backgrounds.