Operations Manager - Shipping

About the GAC Group

Since our beginnings in 1956, the GAC Group has been in business to help our customers’ businesses by providing the best in shipping, logistics and marine services around the world. And we have the reach, resources, expertise and experience to deliver on that promise.

Our people work hard to deliver excellence in everything we do. We are always on the look-out for professionals with qualities that match the GAC corporate philosophy. If you fit the bill, we’ll welcome you to a work environment that values experience, innovation, dedication and mutual respect, guided by the GAC Spirit which emphasizes loyalty and responsibility between management and staff and two-way responsibility. The GAC Group is an equal opportunity employer.

About GAC Shipping (SA) (Pty) Ltd
GAC has been an established Ships Agent in South Africa since 1998. GAC South Africa is part of the GAC Group, and can draw on its global reach and resources

GAC Shipping SA is looking for candidates for the role of Operations Manager to be based in Walvis Bay. Could it be you?

Job Description

• Perform the duties of an Operations Manager and Marine Representative.

• Oversee the complete operation and ensure the smooth running of the office, ensuring that all deadlines and targets are met.

• Assist with sales and business development to ensure steady growth, including international travel to visit clients, as and when required.

• Keep abreast of industry trends, including changes in the Port of Walvis Bay and Luderitz.

• Maintain contact with industry players and identify possible business opportunities for Management to follow up on.

• Assist with checking final disbursement accounts and ensure processed targets are achieved.

• Manage and monitor the debtors list on an ongoing basis and pursue outstanding amounts for prompt settlement.

• Assist with the preparation of responses to enquiries and proforma disbursements.

• Ensure correct tariffs are applied.

• Attend on board vessels where required and represent GAC to the best of your ability.

• Regular and prompt communication daily with clients, vessels, local authorities and service providers.

• Ensure that all relevant Group IT applications are fully utilised.

• Assist fellow Ops staff wherever required.

• Maintain the highest standards of service, including timely completion of all required documentation and responsibilities as per job description.

Job Description

• Perform the duties of an Operations Manager and Marine Representative.

• Oversee the complete operation and ensure the smooth running of the office, ensuring that all deadlines and targets are met.

• Assist with sales and business development to ensure steady growth, including international travel to visit clients, as and when required.

• Keep abreast of industry trends, including changes in the Port of Walvis Bay and Luderitz.

• Maintain contact with industry players and identify possible business opportunities for Management to follow up on.

• Assist with checking final disbursement accounts and ensure processed targets are achieved.

• Manage and monitor the debtors list on an ongoing basis and pursue outstanding amounts for prompt settlement.

• Assist with the preparation of responses to enquiries and proforma disbursements.

• Ensure correct tariffs are applied.

• Attend on board vessels where required and represent GAC to the best of your ability.

• Regular and prompt communication daily with clients, vessels, local authorities and service providers.

• Ensure that all relevant Group IT applications are fully utilised.

• Assist fellow Ops staff wherever required.

• Maintain the highest standards of service, including timely completion of all required documentation and responsibilities as per job description.

Job Requirements

Minimum of at least 5 years of Shipping Management experience

Proven experience with an in-depth knowledge of port and ship operations

Knowledge of handling all types of vessel calls

Knowledge and experience in handling Oil & Gas projects

Leadership and managerial skills

Customer-service orientated

Above average communication skills (written and verbal)

Good people skills

Organisational skills (able to multi-task and prioritise)

Good understanding of budget, profits & losses

Management reporting skills as well as decision-making skills

Ability to work under pressure and long hours when needed

As a GAC colleague you will

·       Become part of the GAC global community. We are proud of our company culture which values all employees and recognizes that there is more to them than their job title.

·       Join a multinational organisation in a dynamic working environment.

·       Face challenges to help both you and our organisation grow.

·       Join us on our journey to a more sustainable future.