Operations Coordinator - Manchester

GAC UK employs a team of over 350 specialists spread across 25+ branches throughout the UK, Ireland and Gibraltar. Our focus is on providing integrated shipping, logistics and marine solutions to diverse industries, from offshore oil & gas and renewable energy to every aspect of the shipping sector, from cruise liners and superyachts to tankers and dry bulk vessels. Additionally, our teams dedicated to marine leisure, sports, events, automotive, and aviation sectors offer specialised services tailored to these niche markets. The highest standards of customer service, operational excellence and delivery are central to everything we do.

We are currently recruiting for an Operations Coordinator to be based at our Manchester office. We’re looking to hire to expand the existing team and support existing workload, along with enabling capacity for additional growth. We’re looking for an experienced operator, 3+ years of International Freight Forwarding, Multi-Modal & Multi-Directional (Ocean, Air & Road – Imports and Exports), on an End to End basis, so Quoting > Booking > Pre-Alert > Documentation > Clearance > Delivery > Invoicing.

What you’ll be responsible for:

•                 To arrange / coordinate the movement of goods in line with company policy and customer requirements within agreed time and cost frames

•                 To ensure all documentation in completed in line with regulatory and company quality procedures

•                 To ensure invoices are raised accurately and within agreed team KPI’s

•                 To provide accurate quotations within agreed KPI’s

•                 To assist with activities as required within the Freight Services Team

The ideal candidate will have:

• Minimum 3 years experience within freight forwarding / logistics industry.

• DG Awareness and Aviation Security preferred.

• Strong communication and organizational skills.

• The ability to demonstrate commitment in meeting customer needs and expectations.

• Strong attention to detail to achieve accuracy.

• Experience using Microsoft Office products.

• Experience working to tight deadlines and effective time management.

The Package

GAC gives you the opportunity to work for an employer who is committed to offering all our staff an enjoyable and rewarding career, with significant training and development prospects. In addition, you will receive a variety of benefits including:

· 38 days’ annual leave per year, plus a day off on your birthday

· Access to Vitality Private Medical Insurance

· Company pension

· Life assurance

· Eyecare scheme

· Employee assistance programme

· Enhanced maternity and paternity benefits

· Retail discounts scheme

Tusker Car Lease Scheme 

In 2021, we launched our ten-year sustainability programme – MARS30. We are committed to “growing long term customer relationships across multiple products, whilst significantly reducing our environmental impact, improving the well-being of our people, and influencing our stakeholders to do the same.” We will accomplish our by mission by completing objectives aligned with the United Nations Sustainable Development Goals (SDGs).

At GAC UK, who you are is just as important as what you do. The GAC Spirit reflects our culture across the company, emphasising loyalty and understanding between management and staff. We recognise that people’s lives extend far beyond their jobs. By promoting a healthy combination of work and play we achieve a happier workforce, delivering service excellence. We have a team of 16 Mental Health First Aiders across the UK and a Wellbeing Working Group who meet monthly and regularly launch new internal wellbeing initiatives.

We are passionate about diversity and inclusion and joined the Diversity in Maritime Charter to underline our commitment to take tangible steps to optimise the diversity within our organisation.

In January 2023, Macmillan Cancer Support became our official charity of the year. Together, GAC UK and Macmillan Cancer Support will be working to help people with cancer and their loved one’s live life as fully as they can.

If you think you have what it takes to become part of the GAC UK team, we look forward to receiving your application.