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Operations Coordinator - Manchester

Manchester, England, United KingdomGAC UK

Job description

GAC UK is looking for Multimodal Freight candidates for the role of Operations Coordinator to be based in Manchester. Could it be you?

GAC UK employs over 300 experts across more than 25 offices covering all of the UK, Ireland and Gibraltar. We deliver a wide range of integrated shipping, logistics and marine services to the energy and shipping industries. We also serve specialised sectors like marine leisure, sports and events, automotive and aviation, providing complex and time-critical logistics solutions. We apply the highest standard of customer services to everything we do and aim to be industry leaders within all the sectors we serve.

We are currently recruiting for an Operations Coordinator to be based at our Manchester office.

What You’ll Be Responsible For:

  • Ensuring shipments are invoiced within agreed timeframe
  • Ensuring quotations are issued in line with customer requirements, product guidelines and documented per branch process
  • Supplier invoice disputes are actioned within agreed timeframes and as per company guideline
  • Timely preparation of job files (inclusive invoicing and cost accrual) in readiness for approval by line manager
  • Timely approval of Supplier Invoices
  • Coordinating with customers and provide freight forwarding services as required
  • Coordinating with overseas offices and network partners
  • Observing Standard Operating Procedure (SOP) agreed for customer / product / tradelane
  • Processing bookings via GAC in-house freight management system
  • Coordinating UK Import and Export Customs clearances in line with government guidance

Job requirements

The following skills are desirable:

  • Qualifications: DG Awareness, Aviation Security (Airfreight Operations)
  • Minimum 3 years’ experience within Freight Forwarding / Logistics industry
  • Good computing skills, including all areas of Microsoft Office
  • Excellent written and verbal communication skills
  • Ability to maximise sales opportunities
  • Able to provide a high standard of customer service at all times
  • Knowledge of Customs Declaration Service (CDS)
  • Knowledge of ASM Sequoia

The Package

GAC gives you the opportunity to work for an employer who is committed to offering all our staff an enjoyable and rewarding career, with significant training and development prospects. In addition, you will receive a variety of benefits including:

· 38 days’ annual leave per year, plus a day off on your birthday

· Access to Vitality at Work Scheme

· Company pension

· Life assurance

· Eyecare scheme

· Employee assistance programme

· Enhanced maternity and paternity benefits

· Retail discounts scheme

In 2021, we launched our ten-year sustainability programme – MARS30. We are committed to “growing long term customer relationships across multiple products, whilst significantly reducing our environmental impact, improving the well-being of our people, and influencing our stakeholders to do the same.” We will accomplish our by mission by completing objectives aligned with the United Nations Sustainable Development Goals (SDGs).

At GAC UK, who you are is just as important as what you do. The GAC Spirit reflects our culture across the company, emphasising loyalty and understanding between management and staff. We recognise that people’s lives extend far beyond their jobs. By promoting a healthy combination of work and play we achieve a happier workforce, delivering service excellence. We have a team of 16 Mental Health First Aiders across the UK and a Wellbeing Working Group who meet monthly and regularly launch new internal wellbeing initiatives.

We are passionate about diversity and inclusion and joined the Diversity in Maritime Charter to underline our commitment to take tangible steps to optimise the diversity within our organisation.

In January 2023, Macmillan Cancer Support became our official charity of the year. Together, GAC UK and Macmillan Cancer Support will be working to help people with cancer and their loved ones live life as fully as they can.

If you think you have what it takes to become part of the GAC UK team, we look forward to receiving your application.