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Operations Coordinator

United States, Texas, HoustonLogistics

Job description

GAC North America - Logistics is looking for candidates for the role of Operations Coordinator, to be based in Houston, Texas. Could it be you?

Job Description

  • Coordinate assigned account-specific activities that occur within daily air export operations. Assist with duties related to document preparation and traffic coordination to correctly process export shipments in a cost-efficient manner within company standards.
  • Demonstrate and apply knowledge and understanding of AES filing requirements.
  • Source methods of transportation to create quotes for customers
  • Manage customer expectations through SOPs, KPIs, and other account specific metrics
  • Process all foreign-to-foreign shipments. Handle and resolve OS&Ds, PO entry, Schedule B # Entry and assist with Material Receipts.
  • Maintain shipment system data and document integrity for clients’ web tracking purposes.
  • Prepare commercial documents and bills of lading (master, house, direct – AWB/ocean) as needed to support export operations.
  • Track and trace shipments from departure to arrival, alerting clients accordingly.
  • Respond to orders, general customer inquiries, invoice questions and customer complaints.
  • Maintain accounting and process vendor invoices for payment. Enter purchase orders and schedule B numbers (as received from shippers, suppliers, and vendors).
  • Adhere to company policies on HSSE, Compliance, etc.

Job requirements

Job Requirement

  • High school diploma or equivalent.
  • Minimum three (3) years within the freight forwarding, logistics or supply chain industry. Experience with export documentation preparation as per destination country requirements and regulations.
  • Strong problem-solving skills and the ability to think and respond quickly to customer service issues.
  • Excellent verbal and written communication skills.
  • Working knowledge in Microsoft Office (including PowerPoint), internet, web-based and job specific software applications.
  • Eligible to work in the United States.

If you think you have what it takes to become part of the GAC North America - Logistics team, we look forward to receiving your application.

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