Operations Administrator

Operations Administrator

Location: Kelana Jaya, Petaling Jaya HQ, Malaysia

Support operational excellence at GAC

Are you a fresh graduate or early-career professional who is organized, detail-oriented and eager to build a career in the shipping and logistics industry? Do you enjoy coordinating multiple tasks, managing documentation and working with different stakeholders to ensure smooth operations? If you are looking for an opportunity to develop your operational and administrative skills in a dynamic environment, GAC Shipping Malaysia wants you on our team.

The Role

The role provides efficient operational and administrative support to the Operations team. If appointed, you will coordinate shipping documentation, vessel licensing processes, vendor registrations, courier arrangements and other operational support activities to help ensure smooth and timely business operations.

Key responsibilities include:

• Process and coordinate Domestic Shipping License (DSL) applications for vessels.

• Prepare and issue Bills of Lading (BLs) for Ship-to-Ship (STS) operations in coordination with the Operations team.

• Print and distribute Bills of Lading and ensure their timely delivery.

• Arrange courier services, including DHL, Lalamove and other logistics providers.

• Monitor and track incoming and outgoing courier shipments and coordinate with the Operations team to ensure timely delivery.

• Track incoming bunker samples and coordinate dispatch arrangements.

• Manage supplier onboarding and vendor registration activities.

• Handle vendor registration processes for clients and maintain accurate documentation records.

• Manage hotel credit facilities, including renewals and maintenance of approved credit arrangements.

• Provide administrative and operational support to branches across Malaysia.

• Undertake additional operational responsibilities in line with business requirements and professional development.

Benefits

Benefits may include flexible working arrangements, medical coverage, health screenings, development support, employee engagement activities, performance-based bonus eligibility, selected wellness/dental benefits, referral incentives, mental wellness support, birthday leave and subsidized parking.

What We're Looking For

Qualifications & Experience

• Diploma / Advanced Diploma / Higher Diploma / Degree in Shipping, Maritime Studies, Logistics, Supply Chain Management, Business Administration or a related discipline.

• Fresh graduates are encouraged to apply.

• Prior internship or working experience in shipping, logistics, maritime operations or administrative support will be an advantage.

• Good command of English and Bahasa Malaysia, both written and spoken.

Skills & Attributes

• Proficient in Microsoft Office applications, particularly Excel, Word and Outlook.

• Strong communication and interpersonal skills.

• Excellent organizational and time management abilities.

• High attention to detail and ability to handle documentation accurately.

• Ability to work independently as well as collaboratively within a team environment.

• Basic knowledge of shipping, logistics, maritime operations or documentation processes would be an advantage.

• Ability to manage multiple tasks and deadlines in a fast-paced environment.

• Strong problem-solving, coordination and follow-up skills.

• Positive attitude with a willingness to learn and take on new responsibilities.

Why Join GAC?

As a GAC employee, you will:

• Become part of the GAC global community.

• Gain exposure to a regional and global business environment.

• Benefit from structured training and development programmes.

• Access a range of employee benefits that support your work and wellbeing.

If you think you have what it takes to become part of our team, we look forward to receiving your application.

GAC uses official recruitment channels and, in some cases, appointed third-party recruiters for specific positions. A genuine recruiter representing GAC will never ask candidates for payment to arrange or facilitate an interview. To apply for a role with GAC, please use our official careers site or verified LinkedIn listings.