Move Coordinator

We are looking for a Move Coordinator to join our International Moving team. You will coordinate international moves, prepare quotations, manage import documentation, monitor service quality, and work with clients, overseas agents, and insurance brokers.

If you are a customer-focused, well-organized, and proactive professional who enjoys coordination, building relationships, and working in a fast-paced environment, we would love to hear from you!

Could you be our new Move Coordinator?

· Location: GSSL office, Colombo, Sri Lanka

· Employment type: Full-time / on site

What will your day at GAC look like?

· Coordinate international moves and ensure each stage is completed smoothly.

· Prepare and manage customer quotations, service rates at destination, and import documentation.

· Monitor service quality through site visits, customer feedback, and checks against operational standards.

· Coordinate claims for damaged or missing items with clients, internal teams, and insurance brokers.

· Maintain clear communication with internal and external stakeholders.

· Support new business opportunities and the growth of the International Moving team.

What are we looking for?

1. Education: A degree or postgraduate qualification in Business Administration or a related field.

2. Experience: Four to eight years of relevant experience, preferably in moving, shipping, logistics, or a related industry.

3. Technical skills: Proficiency in Microsoft Office, and the ability to learn new systems and software quickly.

4. Personal attributes: Excellent written and spoken English; a proactive, adaptable, and customer-focused approach; strong attention to detail; and the ability to manage multiple tasks, coordinate effectively, and work well under pressure.