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Key Account Manager

United States, Texas, HoustonLogistics

Job description

GAC North America - Logistics is looking for candidates for the role of Key Account Manager to be based in Houston, Texas. Could it be you?

Job Description

  • Maintain constant interaction with client to ensure account satisfaction.
  • Prepare key performance indicators and reports per customer requirements on a timely basis.
  • Ensure company policies are communicated, applied, and enforced, i.e., accounting, operational, regulatory, and administrative.
  • Ensure the associates have proper access to the necessary tools to perform their assigned duties and that the tools are routinely inspected and maintained.
  • Ensure compliance to regulatory policies in accordance with export and import procedures.
  • Maximize quality and productivity by understanding job standards for each function and evaluating performance variances to identify root-cause and corrective action.
  • Assist with duties related to daily activities within guidelines required to correctly process shipments in a cost-efficient manner within Company standards.
  • Advocate adherence to agreed norms and procedures in relation to HSE and ISO standards,
  • Adhere to company policies (HSSE, Compliance etc.)

Job requirements

Job Requirement

  • High school diploma or equivalent, Bachelor’s degree in Business Management, Business Administration, or related field preferred.
  • Minimum five (5) years’ proven experience in freight forwarding industry with knowledge of energy sector
  • Minimum three (3) years’ management experience
  • Strong problem-solving skills and the ability to think and respond quickly to customer service issues.
  • Excellent verbal and written communication skills.
  • Working knowledge in Microsoft Office (including PowerPoint), internet, web-based and job specific software applications.
  • Eligible to work in the United States.

If you think you have what it takes to become part of the GAC North America - Logistics team, we look forward to receiving your application.