IT Coordinator

We want you in our team!

 Could you be our new IT Coordinator?

Reporting to: IT Manager

Department: Information Technology

Employment Type: Full-time

Travel requirements: Occasional travel between company sites (if required)

Key Tech/Tools: MS 365, Active Directory, IT Support Tools, Networking basics, Ticketing systems.

If appointed, you will play a key role in supporting our local teams, ensuring technology reliability and efficiency to help serve our logistics, shipping and marine customers across the region.

What would your day at GAC look like?

You will support our technology ecosystem and ensure seamless IT operations across the office. Your daily responsibilities include:

• Providing first-level IT support to employees (hardware, software, network).

• Installing, configuring, and maintaining IT devices, systems, and applications.

• Managing user accounts, permissions, and access through Active Directory and M365.

• Coordinating with regional IT teams for escalations, system updates, and project rollout.

• Monitoring IT assets, ensuring inventory accuracy and lifecycle management.

• Supporting cybersecurity best practices and compliance requirements.

• Ensuring smooth operation of video conferencing systems and office connectivity tools.

What are we looking for?

Education: Bachelor’s degree in Information Technology, Computer Science, or a similar field.

Experience: 1-2 years of experience in IT support, systems coordination, or helpdesk operations.

Technical Skills:

Knowledge of Windows OS, Microsoft 365, and basic networking.

Experience with IT ticketing systems and troubleshooting methodologies.

Familiarity with Active Directory, basic security protocols, and device management.

Soft skills: Strong communication, problem‑solving, customer service mindset, ability to work under pressure, adaptability, and teamwork orientation.

What’s in it for you?

This is your chance to become part of the global GAC team which has been providing professional shipping, logistics and marine services since 1956. Everything we do is guided by the GAC Spirit, built on mutual loyalty between management and staff, and a belief in the value of our people as individuals - not just for the jobs they do.

With more than 7,500 colleagues in 300 strategically located offices in more than 50 countries around the world, we focus on quality, safety and sustainability with a human touch. Emphasising a long-term approach, innovation and ethics, our flexible and integrated portfolios are designed to work within and support our customers’ operations.

As our IT Coordinator in Dammam, Saudi Arabia, you will play a key role in supporting our local teams, ensuring technology reliability and efficiency to help serve our logistics, shipping, and marine customers across the region.

Disclaimer:

Please note that as well as working to recruit staff members via GAC channels, GAC does use third-party recruiters to recruit for specific positions within the Group. Please do however, be aware of unaffiliated recruiters purporting to represent GAC that ask for payment in return for facilitating interviews. A genuine third-party recruiter working with GAC will never ask for payment to facilitate an interview. If you would like to make an application to join GAC, please always ensure to apply through our official channels on https://career.gac.com/ or our LinkedIn listing.