Deputy Manager - Sales Coordination

Role: Deputy Manager – Sales Coordination

Location: Mumbai, India

We want you in our team!

Could you be our new Deputy Manager – Sales Coordination in Mumbai?

Reporting to: Senior Manager, Pricing & Sales Coordination

Department: Logistics

Employment Type: Permanent

Travel requirements: Occasional

Key Tech/Tools: GAC Applications & Software

What would your day at GAC look like?

Handling & following up enquiries

Managing sales coordination for Sales/Projects & Energy departments by handling enquiries and regularly following up with clients regularly. Primary coordination between operations, customs clearance and front-end sales teams.

Coordinating pricing & quotations

Liaising with the pricing team for buying rates, preparing GF quotes, and sharing with clients. Continuous follow-up with customers to ensure business conversion.

Post-business coordination

Coordinating with agents and the operations team once business is secured to keep clients updated on shipment status. Sending quotation on behalf of the sales team and following up by telephone for business with customers.

Payment follow-up

Following up with clients for payment once shipments are completed.

Customer status updates

Providing timely, accurate import/export shipment (sea freight) status updates to customers and stakeholders at all critical milestones.

Job closure & financial accuracy

Verifying costs, revenues and billing details of shipments (air & sea) to ensure accurate and timely job closure within defined timelines.

Shipment coordination

Coordinating with customers, agents and internal teams to ensure seamless shipment handling and communication throughout the process

What are we looking for?

1. Education: Degree level

2. Experience: 2-5 years of experience in an equivalent role

3. Technical Skills: Good know-how of quotation preparation, knowledge of air & sea freight, good knowledge of shipping lines, airlines and services. MS Office suite – Word & Excel

4.  Soft skills: Teamwork, communication, network development and attention to details, ready for challenges