Customs Coordinator

GAC UK employs a team of over 350 specialists spread across 25+ branches throughout the UK, Ireland and Gibraltar. Our focus is on providing integrated shipping, logistics and marine solutions to diverse industries, from offshore oil & gas and renewable energy to every aspect of the shipping sector, from cruise liners and superyachts to tankers and dry bulk vessels. Additionally, our teams dedicated to marine leisure, sports, events, automotive, and aviation sectors offer specialised services tailored to these niche markets. The highest standards of customer service, operational excellence and delivery are central to everything we do.

We are currently recruiting for an Customs Coordinator to be based at our Stockton-on-Tees office.

What You’ll Be Responsible For:

• Effectively arranging and coordinating accurate processing of customers' cargo through relevant customs systems.
• Ensuring that all work adheres to regulatory standards and company quality procedures.
• Supporting various tasks within your department as required and assigned by your line manager.
• Ensuring that all work is performed accurately and within the agreed-upon departmental KPIs.

The ideal candidate will have:

• Strong communication and organisational skills.
• Prior experience in processing customs clearance entries.
• Ability to work in a fast-paced environment. 
• Qualification in functional skills for English and Mathematics.
• A strong work ethic and positive attitude.
• Willingness to collaborate effectively and communicate clearly with other members of the operations team.
• Experience using Microsoft office products. 

The Package

GAC gives you the opportunity to work for an employer who is committed to offering all our staff an enjoyable and rewarding career, with significant training and development prospects. In addition, you will receive a variety of benefits including:

· 38 days’ annual leave per year, plus a day off on your birthday

· Access to Vitality Private Medical Insurance

· Company pension

· Life assurance

· Eyecare scheme

· Employee assistance programme

· Enhanced maternity and paternity benefits

· Retail discounts scheme

· Tusker Car Lease Scheme 

In 2021, we launched our ten-year sustainability programme – MARS30. We are committed to “growing long term customer relationships across multiple products, whilst significantly reducing our environmental impact, improving the well-being of our people, and influencing our stakeholders to do the same.” We will accomplish our by mission by completing objectives aligned with the United Nations Sustainable Development Goals (SDGs).

At GAC UK, who you are is just as important as what you do. The GAC Spirit reflects our culture across the company, emphasising loyalty and understanding between management and staff. We recognise that people’s lives extend far beyond their jobs. By promoting a healthy combination of work and play we achieve a happier workforce, delivering service excellence. We have a team of 16 Mental Health First Aiders across the UK and a Wellbeing Working Group who meet monthly and regularly launch new internal wellbeing initiatives.

We are passionate about diversity and inclusion and joined the Diversity in Maritime Charter to underline our commitment to take tangible steps to optimise the diversity within our organisation.

In January 2023, Macmillan Cancer Support became our official charity of the year. Together, GAC UK and Macmillan Cancer Support will be working to help people with cancer and their loved ones live life as fully as they can.

If you think you have what it takes to become part of the GAC UK team, we look forward to receiving your application.