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BP HUB Coordinator

  • On-site
    • Houston, Texas, United States

Job description

GAC North America is a leader in industry, committed to delivering exceptional logistics and supply chain solutions. We are dedicated to maintaining excellence in cash management and expense control as we continue to grow and innovate.

Job Position Summary:

The BP HUB Coordinator plays a key role in managing and supporting port call operations from appointment through post-voyage documentation. This position ensures smooth communication between principals and port agents while maintaining accuracy and compliance across all operational and documentation processes.

Key Responsibilities

  1. Voyage Order & Appointment Management

  • Ensure voyage orders or appointment emails are received from principals.

  • Confirm port agents receive client instructions and acknowledge appointments.

  • Verify voyage orders are read, understood, and followed.

2. Job Registration & Documentation

  • Register port call jobs in GACship.

  • Send principal instructions to agents and archive confirmations.

  • Ensure compliance with documentation procedures.

3. Operations Monitoring

  • Track daily updates from port agents; keep all stakeholders informed.

  • Follow up on cargo documents post-vessel departure and upload to GACship.

  • Archive all communications and ensure procedure compliance.

4. Statement of Facts (SOF) Verification

  • Verify SOF entries in GACship and archive related emails.

  • Ensure vessel berths align with principal instructions.

  • Coordinate with port agents to deliver signed SOFs and cargo documents to principals.

5. General Operational Support

  • Gather and follow up on port information.

  • Support principals in chasing disbursements and resolving agent issues.

  • Visit agents or principals as needed.

  • Provide weekend/public holiday coverage and monitor the Hub inbox.

  • Handle queries, prepare reports, and file emails appropriately.

  • Back up Hub Coordinators

  • Adhere to KPIs set by the principal.

6. HSSE Incident Reporting

  • Investigate and report incidents following company procedures and HSSE guidelines.

Job requirements

Key Skills & Competencies

  • Relationship Building: Maintains strong internal and external professional relationships.

  • Quality Focus: Committed to delivering high-quality service.

  • Adaptability: Adjusts effectively to changing environments.

  • Business Knowledge: Applies management principles and understands industry trends.

  • Results-Oriented: Focused on achieving goals efficiently.

  • Industry Expertise: Understands logistics, shipping, and marine industry practices.

  • Planning & Organizing: Manages resources and resolves challenges effectively.

  • Problem Solving: Uses available tools and methods to overcome issues efficiently.

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