Boarding Agent - Operations Assistant

GAC URUGUAY is looking for a Boarding Agent - Operations Assistant to join the team.

The candidate must have the ability to manage the workflow in an orderly manner, demonstrating versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

Core responsibilities:

• Comprehensive support for vessels and their stakeholders.

• Coordinate vessel’s arrivals, operations, services, and departures.

• Respond to operational inquiries as quickly as possible, ensuring that all parties receive regular updates and responses to all their requests.

• Issuance of documents: forms, SOF, mate receipts, bills of lading, cargo manifests, and other operational-related documents.

• Manage the transmission of data via the system to Customs.

• Regular visits to vessels are required during operations, whether in port or in anchorage areas.

• With knowledge and experience in shipping agency.

• High school diploma or equivalent required.  Bachelor’s degree or equivalent with relevant work experience preferred.

• Proficient in MS Office applications.

• Excellent verbal and written communication skills.

• Fluent in both oral and written English.

• Strong attention to details with good organizational skills.

• Capable of following up and completing tasks in a timely manner.

• Able to handle multiple tasks simultaneously and to work under pressure.

• Able to function self-sufficiently, but also as part of a team.

• Must possess self-motivation and be able to perform primary job functions unsupervised and in accordance with the GAC Standards.

• Possess strong problem-solving skills and the ability to think and respond quickly to customer service issues.

• As we provide services 24/7, there will be periods of increased workload, so flexible hours and/or working different schedules are required.