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Billing Supervisor

  • On-site
    • Houston, Texas, United States
  • $70,000 per year
  • Finance and Accounts

Job description

GAC North America is seeking a Billing Supervisor to oversee the billing operations for our Shipping & Logistics team. In this role, you will ensure invoices and bills are processed efficiently and accurately while collaborating closely with the shipping and logistics teams. If you are a team-oriented leader who thrives in a fast-paced environment and has a strong background in billing and logistics, we encourage you to apply!

Key Responsibilities:

  • Invoice & Billing Management:
    Oversee preparation and delivery of invoices and bills to clients in a timely manner, ensuring compliance with invoicing lead times, Standard Operating Procedures (SOP), and Quality Management Processes (QMP). Monitor KPIs and ensure operational reports align with client agreements.

  • Planning & Process Improvement:
    Collaborate with freight and logistics teams on strategic planning and continuous process improvement initiatives to enhance productivity and service quality. Resolve any freight billing issues promptly and accurately.

  • Records Management & Compliance:
    Ensure all completed job files are properly filed and secured per service-level agreements and customer requirements. Ensure all client-specific billing requirements are met and drive efficiency in invoicing SOPs.

  • Credit Control Collaboration:
    Partner with the Credit Control team to ensure timely payments. Follow up on outstanding invoices with customers and internal teams to maintain healthy cash flow.

  • Team Leadership & Supervision:
    Lead, mentor, and supervise the billing team. Monitor staff performance, provide constructive feedback, and implement improvement plans where necessary. Foster a team-first culture to ensure smooth coordination between shipping, logistics, and billing operations.

Job requirements

Qualifications:

  • Education:
    Diploma in Finance, Supply Chain, or related field.

  • Experience:

    • Background in billing and invoicing within logistics or general freight industry is highly preferred.

    • Experience in shipping operations and/or accounts will be a plus.

  • Skills:

    • Strong leadership and team collaboration skills.

    • Effective verbal and written communication skills (English).

    • Proficient in Microsoft Office (Excel, Word, Outlook).

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